Shenzhen YYW Technology Co., Ltd. is adhering to the quality concept of “Do not make bad products, do not flow out of bad products, do not accept bad products”, always adheres to "quality first, customer first, service first" as the company's after-sales service quality objectives. And our after-sales service commitment to the customer is as below:
1.Our company’s new products are in strict accordance with the international quality system standards, the factory pass rate is 100%;
2.All our customers are entitled to obtain relevant information on the products, and we ensure to provide the relevant certification and testing reports of the products objectively and impartially;
3.Our company will be free in replacement within 48 hours if there is any quality problem on the product when purchasing.
4.Our company will ensure timely delivery for customer's every order, in case of special circumstances it is in strict accordance with the procurement contract.
5.Warranty period: 12 months under the contract. During the warranty period(except for natural disasters and man-made damage) the component costs and postage fees will be borne by our company.
We will strictly perform above commitments, if the user is not satisfied with the quality of our products, please contact us for consulting and solving the problem. Our company’s complaints hotline: 0755-28518222.